Orders, materials, care and repairs — the short answers. If yours is not here, write to us.
2–4 business days within Vietnam, 7–14 internationally. Every order ships tracked.
Within 12 hours, usually yes — contact us with your order number.
Yes. Duties for international orders are collected by the carrier on delivery.
Yes — solid .925 sterling silver unless a piece states otherwise. Vermeil pieces are silver under gold, never brass.
Keep the piece dry and avoid polishing cloths on the recessed dark areas; they will strip the patina.
We repair what we make — forever, at cost. Write to us with a photo.
